If you are on Your Lets Flexible Scheme you must notify us if you would like to change your Owner Hire Dates. If you have made your Holiday Home available for more than the minimum period specified (see ‘Do I need to provide you with letting dates?’ for more details) and there is no Booking on the date you request, we will honour your request. However, if there is already a Booking on the date you request, your request will be declined. You must give us as much notice as possible if you would like to add more Owner Hire Dates. If your request means you would not be making your Holiday Home available for the minimum period for the relevant Scheme, your request will be declined.
Where we allow you to amend your Owner Hire Dates, we will reserve your Holiday Home for your own use and we will confirm this to you in writing by either email, letter, or by notifying you on the owner portal (when this functionality becomes available). Please check your confirmation and make sure all details are correct.
To request to change your Owner Hire Dates, update your details, make a booking or view your account please contact the Owner Lets Team: Call: 0344 335 3442 (Monday – Friday 9:00 - 17:00, Saturday-Sunday 10:00 – 14:00), email: [email protected] or log into the Owner Portal.