We receive your holiday details from the promotional operator, so if you think they've made a mistake and have offered you the incorrect park or date, please contact them first - as we can't amend any holidays without prior consent from them. They'll check your original booking form and if there is an error, they will correct this.
The promotional operators' terms and conditions state that "absolutely no amendments whatsoever can be made after your holiday application has been received by us", however, we want you to have the best possible experience with Parkdean Resorts, so if you'd like to change your dates, accommodation or park, give us a call on 0330 1234 850 and our team will be happy to see if alternative options are available. Please note, change requests are not guaranteed and are subject to availability and amendment fees.